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TROUBLESHOOTING TIPS |
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1 |
We have sold more than
10,000 Softwares worldwide. There is no problem with our Softwares. |
| 2 | The problem lies with your computer's Hardware & Window
configuration. |
| 3 | We suggest that
you Check with your computer Engineer. |
| 4 | If you get File
Access Error / Denied or Path not found (cwx) & Using Window
Vista or Window 7, or 64 Bit Chip refer the following Link : http://www.supercivilcd.com/win7.html |
| 5 | Error ! 16 : Do not write Password with hand, Copy
and Paste the password. There shall not be any space before or after the password. Password is case sensitive and is 16 characters long, else error 16 will be generated. |
| 6 | In case of Runtime
Error, Run dotnetfx.exe and vbrun6.exe
Softwares. Re-start after installation. These Softwares are included with the CD / Web Site. In case of Printing Error Install ReportViewer.exe & Crystal Report05_x86.msi These Softwares are included with the CD / Web Site. Re-start after installation. |
| 7 | RAKAM Error means
Incorrect Password for Incorrect CD / Software. |
| 8 | In case of File
Dialog or System String Error Install latest SP3 for Window XP users. |
| 9 | If Error is
8/16/32 then change the Widow system from 64 bits to 32 bits. Our Softwares will may or may not work on 64 bits Windows. |
| 10 |
MS Office shall be installed / available on the Users Computer. For 64 bit Windows, MS Office (64 bit) 10 or above shall be installed . |
| 11 | In
case of Errors of Registration of Files, Including Jet Oledb, OCX etc. refer the following Link : http://www.supercivilcd.com/win7.html |
| 12 |
Java script shall be on. |
| 13 |
If the problem persists Call your computer Engineer and Format and Re-install
/ Upgrade Windows with latest Service Pack (SP3). User code shall not change, else you have to buy new License. |
| 14 |
Re-install our software after formatting your computer. If problem still
persists change the window OS to Window 7. User code shall not change, else you have to buy new License. |
| 15 |
Some times an important window system file is deleted or does not exits
on the users computer or it requires an upgrade, under such situation a
user can take the help of form internet by just typing the error in Goggle search engine and get the solution. |
| 16 |
Our Softwares works only from Window based PC and not from Server/ LAN. |
| 17 | For Windows XP,
atleast (SP3) Service Pack 3 or higher version shall be installed on user's computer. |
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Once the Password is given it means
our software is correctly installed in your computer & your License is activated. |
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If Password is forgotten
or User code has changed means expiry of License. New License shall be
purchased. Check your Computers hardware & upgrade your computer's hardware as mentioned on the 1st page of our web sites & as follows. http://www.supercivilcd.com |
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1. 1 GB RAM Minimum.
2 GB Optimum. 2. 80 GB Hard Disk. 3. Window XP / Vista / W 7 : Latest Service Packs (SP3). 4. Dual Core / i3 or Higher. Software Supply Terms & Conditions are given at following Link. http://www.supercivilcd.com/supply.htm |
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